The Essential Guide to Business Etiquette. Jeanette S. Martin, Lillian H. Chaney

The Essential Guide to Business Etiquette



Download The Essential Guide to Business Etiquette



The Essential Guide to Business Etiquette Jeanette S. Martin, Lillian H. Chaney ebook pdf
Publisher: Praeger
Language: English
Page: 204
ISBN: 0275997146, 9780275997144

From

This is a practical guide for business etiquette for almost every situation. The 14 chapters include everything from job-interview etiquette to office politics to business entertaining and sports etiquette, giving the reader a professional edge for every situation from cocktail parties to conventions. A chapter on global manners will help avoid common faux pas committed while traveling abroad. A useful resource not only for the new professional but for managers. --Christy Donaldson

Review

“Claiming that business behavior communicates something about one's self and organization, the authors detail how to create positive impressions in more than a dozen common work-related situations. Chaney and Martin are business/management academics, experts in cross-cultural business communication, and authors of Intercultural Business Communication (2007) and Global Business Etiquette (CH, Oct'06, 44-1030). This new, complementary book focuses on social behaviors within the US workplace, but includes two chapters and cautionary statements about differences in perceived propriety when interacting with people from other parts of the world. Everything about this book conveys a no-nonsense approach (no images, little white space, and lots of text per page). The writing is factual, with footnotes pointing to a rich assortment of supporting sources. Frequent sidebars/boxes relate stories to punctuate essential concepts. Following an introduction, 14 chapters focus on the business etiquette of particular situations, including job interviews, business dress, office politics, electronic and written communication, dining and entertainment, special events, meetings and presentations, sports , and travel. Readers can therefore refer to relevant sections as needed. The comprehensive, up-to-date content even includes current airport security guidelines and pager, beeper, and BlackBerry etiquette. Footnotes (references) by chapter. Highly recommended. All collections.”–Choice“A useful resource not only for the new professonal but for managers.”–Booklist



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